No.5 Jln Jalil Pewira 2, Bukit Jalil, Kuala Lumpur

Open Daily , 8 a.m. – 7 p.m.

Frequently Asked Questions

We know you always have a questions. How can we help you today?

How to buy stuff from CultureGuru?

If this is your 1st time here, check out this page. We have a detailed step by step guide to teach you about buying on CultureGuru. If you still have any questions, feel free to reach out to our customer support by clicking the red button at the bottom right conner below.

Which payment methods are accepted at CultureGuru?

You can pay via Credit / Debit card through Paypal (even if you do not have a Paypal account), Internet banking (Maybank2U, CIMB Clicks, PBEbank & etc) & FPX, Direct Fund Transfer / Cash / Cheque bank in to our company bank account. Check here for detailed information.

How long will delivery take?

Local Products : 3 to 5 working days

Overseas Products : 5 to 10 working days

However, due to huge demand during festive season, we do expect the parcel to arrive slightly later than usual. Check out our shipping policy for more details.

What is the delivery fees?

Normal item delivery fee is at a flat rate of RM8 per parcel throughout Peninsular Malaysia. East Malaysia delivery fee is at a flat rate of RM15 per parcel.

Hamper products delivery fee, please refer our shipping policy for the breakdown.

What if I can't pay online?

You can always do a cash deposit / write a cheque and bank-in to our company’s bank account. Our company bank details can be found here.

How can we sell / partner with CultureGuru?

Please email your proposal to [email protected] or call +6017 6336806 (Feng). We will get back to you the soonest possible.

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